ITIL Certifications
Having technical competence is no longer enough. IT organizations must focus on service by adopting a business and systematic approach to managing day-to-day operations. Today’s IT managers must have an understanding of the business and service processes needed to succeed. The IT Infrastructure Library (ITIL) is the de-facto standard framework in the world today. Already, tens of thousands of your fellow IT professionals worldwide have attained varying levels of ITIL Certifications, enhancing their practical and theoretical knowledge of the best practices described by ITIL. ITIL gives guidance on how to take a holistic, process-based and fully integrated business approach to IT Service Management.
ITIL Certification is a broad subject with two main organizations involved, EXIN and ISEB. EXIN (or Examination Institute for Information Science in the Netherlands) is a global IT examination provider and an independent organization establishing educational requirements, for developing and organizing examinations in the field of Information Technology. EXIN has already certified more than 250 000 professionals in IT, worldwide. EXIN has more than 40 years of experience, and has acquired a thorough and extensive knowledge in the field of IT certification. The quality of the various examinations, is warranted, both didactically and with respect to content.
The Information Systems Examination Board is aligned with the British Computer Society and focuses on providing certifications that add value to professional careers by providing both the means and the platform for recognition and enhanced career development. Through the ISEB, BCS provide industry-recognized qualifications that measure competence, ability and performance in many areas of IS, with the aim of raising industry standards, promoting career development and providing competitive edge for employers. ITIL Certification, has become a focus area adding to the stable of ISEB certifications over the years with approximately 60 000 individuals certified worldwide.
This question is not as relevant for ITIL Certifications, as is “Which accredited provider organization can provide me with ITIL knowledge that is valuable in ‘the real world’?” You should choose an organization that focuses their content and materials to not only have you pass an exam but, provide you with rudimentary knowledge that you can apply every day. ITIL Certifications is a good starting point for your employer to be sure you have prerequisite knowledge, but at the end of the day, this is secondary to being able to apply that knowledge!
Businesses are continuously demanding a higher level of business professionalism from IT, so the need for various quality and high level ITIL Certifications. There are a wide variety of qualifications for ITIL Certifications as well as many different management courses available, though little understanding of IT Management as a business profession. Therefore it makes it very difficult for the business to understand exactly what one should expect from the IT Professional, and what the IT Professional should expect from Businesses. The IT departments’ services must make sure that they are reliable, efficient and correct. Providing a high level of service requires a focused and dedicated infrastructure that consists of;
- People
- Processes
- Technology
This entire infrastructure must be dedicated to supporting and delivering quality IT Services. Service Management is aimed at providing services that facilitate the achievement of corporate objectives and business goals in a timely and cost effective manner. ITIL has been called a best Practice approach, resulting in some misunderstandings. Some people believe that ITIL claims to provide the best pre-defined solution for every organization. This is not true and will result in flawed implementation.
3 levels of international certifications:
Let’s see various types of ITIL Certifications:
Foundation ITIL Certifications: This is designed to provide a foundation level of knowledge in IT Service Management. It is aimed at all personnel who wish to become familiar with the best practices for IT Service Management, as defined in the ITIL guidelines. In particular, it enables people to understand the terminology used within the ITIL approach. The ITIL Certifications qualification can be gained by taking a short multiple-choice exam, at the end of a three-day course.
Practitioner’s ITIL Certifications: This is aimed at those who are responsible within their organization for designing specific processes within the IT Service Management discipline, and performing the activities that belong to those processes. While the Manager’s Certificate focuses on managing ITIL-based solutions across the breadth of Service management subjects, the Practitioner’s Certificates focus on the depth of understanding and application of those subjects, treating each subject as a specialization. This specific discipline ITIL Certifications qualification can be gained after attending a three-day practitioner’s course and by passing in-course assessments and a case study based multiple-choice exam.
Manager’s ITIL Certifications: While the Foundation Certificate is primarily focused on understanding the terminology and the Practitioner’s Certificates on the processes in a specific area, the Manager’s Certificate is aimed at those who need to demonstrate a capability of managing ITIL-based solutions across the breadth of the Service Management subjects. This certificate qualification can be gained by passing two three-hour written exam papers after the attendance of an accredited ten day training program.
If you are looking for Online ITIL Certifications course and other educational programs then please visit our site at: http://www.itilsurvival.com/ and also http://www.theartofservice.org
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