ITILLicenseManagement

The IT Infrastructure Library (ITIL) is the most widely accepted approach to IT Service Management in the world. ITIL provides a comprehensive and consistent set of best practices promoting a quality approach to achieving business effectiveness and efficiency in the use of IT systems.

The aim of ITIL is to provide a reliable and proven best practice to an organization that underpins the processes of an organization and will improve the quality of service whilst maintaining or reducing costs.

ITIL survival.com can assist the work towards an ITIL recommended best practice within configuration management by providing a solution that captures and inventories the IT and software assets within the organization. Not only can this but ITIL survival.com assist you in ITIL – License Management. To help facilitate this, ITIL survival.com provides a comprehensive set of processes and reports to provide the organization with a holistic solution based on best practice and proven customer satisfaction.

All asset details and relational asset data (Configuration Items) need to be held in a single repository to provide information and support to all the associated areas of Service Management within the organization. To achieve this requirement, which is the basis of implementing industry recognized best practice methodology; there are a number of areas that ITIL survival.com can help: Technology, Processes, Management Information, Customer Interface, ITIL – License Management and License Control.

ITIL survival.com provides a comprehensive IT asset management database that provides a level of accuracy that is unparalleled in the industry. If an asset management solution is to be the focal point of all asset data, then the information and decisions based upon the information that is gained from this database is only as good as the level of accuracy of real time information. ITIL survival.com provides the technology to achieve this with a highly scaleable and comprehensive solution based approach.

Processes are incorporated within technology to provide strategy, scope and objectives that are applicable to maximized the asset management process.

These processes are regularly reviewed and amended based upon customer user groups, so ITIL survival.com are continually working towards service improvement and value perception. Most importantly, these processes are proven to support the business need based upon continual trend analysis and feedback.

This is important for a number of reasons, but namely for the financial impact that it would have to an organization to not hold this information. A company needs assurances that the software that it has in its estate is legal and authorized and the software that has been deployed matches the number of licenses owned.

Similarly, by having an understanding of all software deployed, the task of updating all IT assets with new versions, releases, security or virus updates is scheduled in a controlled and monitored environment. A core competency of ITIL survival.com is software license management; the tools, management reports and configuration database are provided to establish and measure the business impact of non-compliance with company standards, ITIL – License Management, license agreements or change requests. The ITIL survival.com solution proactively helps organizations achieve compliance and reduce costs through identifying software that is over licensed, available on retired assets for reuse, out of warranty and is either non-compliant or an anomaly against company standards.

Any organization considering implementing ITIL as a “best practice” discipline needs to start with the task of implementing a configuration management database. ITIL survival.com with its solution based approach and enterprise class tool set helps you achieve an essential building block in this important first step. So whenever you look for ITIL – License Management, consider www.ITILsurvival.com.