Effective change management results in risk reduction, cost optimization and faster time to market, for operations to run smoothly throughout the change process, also, it… Read More »Change Advisory Board: How are changes implemented and evaluated?
Change management, through change authorization to ensure the integrity of live services, priority is based on impact and urgency, and is used to identify required… Read More »Change Advisory Board: What is your proactive problem management?
Change Advisory Board: Which personnel would be involved in the containment, eradication, and/or recovery processes?
Consult and coach project teams whenever there are new process imposed locally or globally from your organization in perspective of change management procedures, cybersecurity and… Read More »Change Advisory Board: Which personnel would be involved in the containment, eradication, and/or recovery processes?
Kicking off the project between your organization and the new service provider is the first step to a creating a successful partnership and making a… Read More »eTOM: Which activities forms part of the Service Portfolio Management process?
Security by Design: How does the design ensure that the service is planned with security at the forefront?
Security by Design validates practical know-how for professionals whose responsibilities involve cloud security architecture, design, operations and service orchestration, thinking about security and privacy risks… Read More »Security by Design: How does the design ensure that the service is planned with security at the forefront?
Critical path method (CPM) is a step-by-step management technique for project processes planning, itsm positions it services as the key means of delivering and obtaining… Read More »eTOM: Which activities form part of the Service Portfolio Management process?
If you want to be an expert communicator, you need to be effective at all points in the communication process – from sender through to… Read More »eTOM: What are the preferred modes of communication?
Fortunately, you can save yourself a considerable amount of trouble if you have all your affairs in good order from a legal perspective, long service… Read More »eTOM: Are there redundant services to retire?
Supplier invoices are managed and paid as specified by the complex payment terms of the associated service procurement contract, requirements have been introduced for subleases… Read More »eTOM: Have all new suppliers been identified and associated contracts drawn up accordingly?
When you submit a purchase requisition to workflow for review, the status of the purchase requisition and the status of each line are updated as… Read More »eTOM: How will you sell your products and services?