According to the official ITIL site, it is the most widely accepted approach to IT service management in the world, enterprise resource planning (ERP) is… Read More »ISO 20000: Is the market really aware of the ITIL framework and the ISO 20000 standard?
Quality engineering: Has ITIL made you more conscious of satisfied users and delivering quality services?
Hi-tech advancement, quality and customer satisfaction are the key tools which have helped you to scale new heights of success, lead a project team in… Read More »Quality engineering: Has ITIL made you more conscious of satisfied users and delivering quality services?
Technical-information, industrial, monitoring, and geographic information systems applications and solutions, transform and grow the business. As well as create a more efficient working environment with… Read More »ISO 20000: Is anybody working with ITIL or ISO 20000?
Operational Readiness Review: Has the compatibility with your organizational incident management system been tested?
Your mission is to empower everyone to achieve more and you build your products and services with security, privacy, compliance, and transparency in mind, because… Read More »Operational Readiness Review: Has the compatibility with your organizational incident management system been tested?
Participated in complete system builds, upgrades, migrations, code deployments and patch management, information security means protecting information (data) and information systems from unauthorized access, use,… Read More »SCCM: Have patch management requirements been identified and responsible support groups notified?
Operational Readiness Review: Does your organization appear to resist change or is it constantly evolving?
By constantly being aware of how employee actions and outcomes affect others as well as overall company productivity, the inevitable small changes throughout organizations can… Read More »Operational Readiness Review: Does your organization appear to resist change or is it constantly evolving?
The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact on… Read More »ISO 20000: When implementing ITIL in your organization, how do you implement risk management?
Implementation of akin tools generates innovative and disruptive solutions to complex problems. Collective Process You will have to be responsible for identifying opportunities for process… Read More »TRIZ: Which ITIL process is responsible for solving difficulties on a structural basis?
Cloud computing is a valid operational, tactical, and strategic requirement of organizations by providing customer specific solutions, interactions, at the corporate, divisional and operational level… Read More »IT Operational Level Agreement: Who are the sponsors and stakeholders?
Operational Readiness Review: How does the design ensure that the service is planned with security at the forefront?
Effort are efficient service delivery, responsiveness to customer requirements, flexibility to the changing environment, high levels of customer service and satisfaction, and highly reliable, quality… Read More »Operational Readiness Review: How does the design ensure that the service is planned with security at the forefront?